DoseClan Support
Help & troubleshooting.
DoseClan is a shared family medication log: schedules, one-tap dose logging, missed-dose alerts, and refill tracking for everyone caring for someone.
Still stuck? Email us at support@minolabs.app.
How to Create a Household
- Go to Settings > Household
- Sign in with Apple or Google (free)
- Subscribe to DoseClan Premium ($4.99/month, or $29.99/year with a 7-day free trial) to create a household
- Share the 6-character invite code with family members
How to Join a Household
- Go to Settings > Household
- Sign in with Apple or Google (free)
- Tap "Join Household"
- Enter the 6-character invite code you were sent
Joining a household is free — no purchase required.
How to Log a Dose
- Open the Today screen
- Tap the dose window
- Mark the dose taken, skipped, or late
The entry syncs to everyone in your household.
Schedules and Reminders
Reminders are set per device, so each member chooses whether their own phone gets reminders. You can turn them on during onboarding or later in Settings.
If you chose "Not now" during onboarding, you can turn reminders on in Settings at any time.
Missed-Dose Alerts
Missed-dose alerts are a DoseClan Premium feature. When a dose window passes with nothing logged, the household's organizers get an alert so someone can check in.
How to Delete Your Account
- Open Settings
- Scroll down and tap "Delete Account"
- Confirm deletion
This deletes your account and personal data. Household data you created may remain visible to the household's remaining members, as described in the privacy policy.
How to Restore Purchases
- Go to Settings > Premium
- Tap "Restore Purchase"